FAQs

You'll find answers to common questions about purchasing, shipping, commissions, and more.

If you don’t see what you’re looking for, feel free to contact us.

Purchasing Artwork

Q: How do I purchase a painting? A: You can browse available work here and purchase directly through the site. If you’d like help choosing a piece, we’re happy to offer personalized recommendations.

Q: Are all works original? A: Yes, all pieces listed are original paintings by Bradford Brenner. We also offer artist-enhanced reproductions and custom commissions.

Q: Can I preview a piece in my space before buying? A: Absolutely. Visit our Visualize & Choose page for more information or send us your walls directly and we’ll send you digital mockups.

Commissions & Customization

Q: Can I commission a custom painting? A: Yes! We love collaborating on custom pieces. Visit our Create & Customize page to learn more about the process.

Q: What’s the timeline for a commissioned piece? A: Timelines vary based on size and complexity, but most commissions take 4–6 weeks. We’ll confirm a timeline during your consultation.

Q: Can I request specific colors or themes? A: Definitely. We’ll work with you to create a mood board and mockups that reflect your vision.

Shipping & Delivery

Q: How is artwork shipped? A: All pieces are professionally packed using archival materials. Larger works are shipped via a specialized art shipper to ensure safe handling.

Q: Do you ship internationally? A: Yes, we ship worldwide. All shipments are insured and tracked.

Q: How long does shipping take? A: Please allow 1–2 weeks for packing and coordination. Delivery times vary by location.

Returns & Exchanges

Q: What is your return policy? A: All original artwork is final sale. If your piece arrives damaged, contact us within 48 hours and we’ll make it right.

Q: Can I exchange a piece? A: Exchanges are considered on a case-by-case basis. Please reach out and we’ll do our best to accommodate.

Artist & Gallery Info

Q: Where is the gallery located? A: We’re based in Healdsburg, California right on the historic Plaza. Contact us to schedule a gallery visit.

101a Plaza Street, Healdsburg, CA 95448

Q: Can I meet the artist? A: Yes! Bradford is often available for studio visits and consultations. Just reach out to coordinate.

Q: Do you offer gift options? A: We’re happy to include a handwritten note and custom packaging for gifts. Just contact us and let us know.